Transaction security

All transaction information passed between merchant sites and the Protx VSP Systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from Protx are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing you pass to the Protx servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.


Encryption and Data Storage

Once on our systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data we hold is extremely secure and we are regularly audited by the banks and banking authorities to ensure it remains so.

Employee access

No individuals within Protx are able to decrypt transaction information or cardholder data. Our systems only allow access to our most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). Your transaction information and customer card information is secure even from our own employees because our systems never display the full card numbers, even on administration screens.

Accreditation

Protx is audited by an independent company Trustwave to ensure that we are up-to-date with the latest encryption and security standards and that we comply with the stringent standards set out by the card schemes.

Trustwave is an independent Qualified Security Assessor (QSA) and an Approved Scanning Vendor (ASV) for the payment card brands.


PCI Compliance

Protx is fully approved as a Level 1 compliant provider under the Payment Card Industry Data Security Standard (PCI DSS). This is the highest level of compliance.

Protx was audited by Trustwave, an independent Qualified Security Assessor (QSA) and an Approved Scanning Vendor (ASV) for the payment card brands.

Member of the PCI SSC

Protx is a member of the PCI Security Standards Council (PCI SSC) and is actively involved in shaping and reviewing the proposed additions or modifications to PCI standards.

Web security cont.

More about the PCI SSC

Banking is handled by Royal Bank of Scotland Streamline - the UKs largest merchant account provider for retailers and online retailers.

 

 

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